We temporarily took our services offline after identifying a system vulnerability. We are patching it and will be back up as soon as possible.

Our team is working relentlessly to get everything back up as soon as possible. We don't have an ETA yet, but we will continue to share updates here. Bringing things back quickly matters to us - but bringing them back in a stable and reliable way matters more. We're taking the time needed to ensure everything works exactly as it should for customers and partners. Thanks for bearing with us.

Your account will continue to work exactly as before. Any credit in your Bitrefill Balance, cashback, or gift cards you've purchased - it will be there when we're back.

All official updates will be published in this FAQ. Please refer to it for the most accurate and up-to-date information.